Great guys; very personable; very respectful. They did MOST of the job.
They came with 2 trucks and a crew of four. I had a 4 bedroom home and many things to be moved. My wife recently passed and I didn’t need all of the space.
After the first day of packing, I went into the basement and found a bag of snacks, that I had been eating, and left on the couch, on the floor with some of the snacks out of the bag and spread on the floor. I mentioned it to the crew chief and he apologized for the mess. (They knew they spilled it when they took out the couch). Why didn’t they clean it up?
After their arrival on the 2nd day, to finish loading my bed and deep freezer on the truck, I left my son with them and proceeded to the new house to meet the 1st. truck. Before they left, I asked the crew chief if they had cleaned the house before they left and he responded that they had put the vacuum cleaner on the truck, but they had cleaned up what they could.
I went to the house, the next day, and the pictures will show their work. On the first day, I told the crew chief that each room they finished packing, they left their tape and stretch wrap on the floor.
When I pulled into the driveway and opened the garage, their used boxes of their tape and stretch wrap was sitting in my garage.
I went through the house and a copy machine that I had asked them to remove from the 2nd floor to the 1st floor had one of the wheels broken and no one even mentioned it to me. I understand that things can happen but don’t try to hide it.
I really don’t think that I will use their services again. And for those who might be wondering, yes, I’m going to move, unfortunately, again. I made this move because I was selling my home and the buyers wanted to move in asap.
They failed to take my plants but took the stands that held the plants.
He bought a gallon of water and left it on the counter.
While opening some boxes, I found clothes that should have been in a wardrobe box, folded in a regular box.
Nah, not again!!!
An empty box, that my keyboard came in, I asked them to take it. The picture shows the box, with the designation of the basement marked on it, but it’s still in my home that I’m moving from.
Almost a week later, I can’t find my keyboard for my computer (monitor wrapped without keyboard); my bed that raises the head and feet, only raises the feet, after they reassembled the bed. Boxes not labeled correctly.
Use at your own risk!
11/22/2024
Here we are, about 4 weeks later and we finally found an opportunity for Amplified Moving to come back to my house to try to rectify some of the issues that I faced.
They got the bed working; they found my computer parts and they moved some of the boxes to the location where they belong.
I can appreciate a person, or in this case a company, taking the time to care about their customers and most of all, their brand and business model. He promised to send some compensation for the misunderstanding, and I can appreciate that.
Thank you, Amplified!!
